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Those who ask and don't buy, those who are undecided, those who negotiate. Everyone believes that clients will never be the same as each other and, in a way, it is true. But, there are many attitudes that are very similar and understanding them helps a lot to meet your needs and, above all, to generate more conversions. types of clients may seem like a lot (some even talk about more types), but it is very easy to understand them and in a short time you will be able to use them strategically. This way, you will improve customer service very quickly and easily. Let's start discovering them together.
Types of clients and their characteristics Love mark clients They are those types of customers that we love for being loyal and brand ambassadors . They tell their friends and family how much they like the product they bought from us. They talk to everyone about their benefits, as if the company were theirs or they were paid for it. They help us CU Leads attract customers, believe in the company's values and connect with it on an emotional level. You have to maintain that illusion for these types of clients, they will value any symbolic gift you can give them in gratitude for the loyalty they show.
Indifferent or objective clients Unlike love mark, these types of customers do not connect with the values or the product or service. They are apathetic, they neither like nor dislike what you offer. These are not moved by emotions, but by data and figures. They make decisions based on logic, attributes and real advantages that your business offers. To deal with them, you have to master the sales information 100% and also that of your competition or other alternatives. This way you can show them that your business really is the best offer there is. If you sell a service, it will help a lot to offer a free trial for a few days.
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